Meet The Cairns Car Loans Team

It is no coincidence that we are a team; we share the common focus to provide quality standards and service.

Having grown up in Southern Queensland and schooled at Churchie as a boarder in Brisbane, I made the move North some 21 years ago. I purchased the newsagency in Cardwell in 1988, a business I operated for some 14 years.

My family and I moved to Cairns in 2002 to take up a position with Harcourt’s where I enjoyed 6 years selling real estate in the Cairns area.

We bought an Angus & Robertson bookstore in Cairns in 2008 and found that while dealing with all the leasing and financial requirements involved in our business, I could see the need for a specialist in the car and equipment finance area.

Already having a passion for customer service, I took up the offer of a position as Lending manager of Cairns Car Loans operating out of the Cairns Home Loans office.

With my knowledge from years of business experience it is our mission to provide a prompt trustworthy service to the people of Cairns and beyond who are looking to finance not just cars - the possibilities are endless!

Some of the most expensive finance I have seen has been through dealerships, as they work on the fact that you want the car now, and don’t really care about the finance.

A phone call to ourselves will eliminate the salesperson pressure and ensure that you get the best possible result, all of which we can do for you in just a few minutes.

So if you are considering a upgrading your car, new equipment for your business, or even just some helpful advice, please don’t hesitate in giving us a call.

» Contact Rob - rob@cairnscarloans.com.au

Originally born and bred in South-West Queensland I was schooled at Churchie as a boarder in Brisbane. After leaving school I spent time in Gove NT, The Kimberlys WA and Barcaldine Central Queensland, working in the mining and rural industries.

I then moved to Toowomba to work in Real Estate as an Auctioneer and Salesperson, in 1996 I moved to Cairns and continued my real estate career with First National.

In the year 2000 I became disappointed in the way banks had done away the 'old school' bank managers that had care, knowledge and authority. We developed a company to fill the gap and believe the best thing we do is explain the process to the customer in a simple and easy manner.

I have a firm belief that in order to do well we must surround ourselves with good quality people and believe that our staff are testament to this.

In short, we have become peoples bank manager's like the old days.

» Contact John - john@cairnshomeloans.com.au

I am originally from Cork in Ireland and had visited Cairns in 1996 for a holiday, when I met John and decided to make Australia my new home with him.

In the year 2000 we started Cairns Home Loans together because we felt there was a real need for a better service to be offered then the banks. Although my background was in insurance for 13 years I felt the management skills I had developed in that industry, combined with John's background in real estate, would create a stable foundation for our mortgage broking business.

Following the success of Cairns Homes we opened a sister company in Port Douglas named Port Home Loans in 2005, followed by Atherton Home Loans and our beaches office at Campus Village, which have all been successful additions to our services.

I'm passionate about the image our offices represent, and look after them both, ensuring we exceed all of the standards set by the regulatory bodies and our affiliates.

» Contact Orla - orla@cairnshomeloans.com.au

I am one of the new breed of lending specialists in the industry, as I don’t come from a finance background as was generally the rule. Although I am fully accredited with the banks and the MFAA, my background and my strengths lie in customer service.

Prior to working at Cairns Home Loans I worked in a variety of roles from sales management roles which purely focused on customer service and finding the best product for the client. This skill was easily transferred to my mortgage broker career as I’m service oriented and driven to find the ultimate solution for your home loan needs.

I’m enthusiastic, willing to help and easy to talk to. I hope to bring back simplicity for clients in all aspects of home lending, especially in communication. I aim to make your home loan an easy and enjoyable process.

We've brought enthusiasm and simplicity back into all aspects of lending.

» Contact Gus - gus@cairnshomeloans.com.au

After studying Business at Newcastle Uni I returned to my home town Canberra to work at the Commonwealth where I became a branch lending manager.

Realising that the only way to offer clients excellence in all facets of customer service was to go out on my own as a broker, I took the plunge. I was operating in Pyrmont Sydney, and although I was on my own I thouroughly enjoyed the satisfaction from finding solutions for my clients, who were finally able to find the efficiency and integrity that the competition was lacking in.

In 2006 I made the ultimate sea change to Port Douglas, where I met John Watts the director, who asked me to join forces and run his sister company Port Home Loans. Joining such a dynamic and positive team has been fantastic. I can't speak highly enough of my colleagues at the Cairns Home Loans office.

With over 5 years now in the finance industry I can offer you my experience in loan packaging, negotiating the most ideal products and ensuring all parties to your purchase transaction meet their obligations efficiently. The value of a good broker can mean not only savings in your pocket, but also saving your sanity! I like to act as one point of contact who can manage the process from the day you sign the contract until the day you get the keys.

Always willing to have a confidential chat I expect you will find me approachable, transparent and easy to talk to.

» Contact Liz - liz@porthomeloans.com.au

Graduating from Newcastle University in 2001 I was recruited into the graduate branch management program of the Commonwealth Bank. In 2002 I became the manager of Commonwealth Banks Tenterfield branch, and in 2005 I took up the management of Commonwealth’s Atherton branch. I have since settled in to Atherton with my husband and have come to know and appreciate some of the local community, it’s stakeholders and it’s people.

Over the six years spent managing these branches and acting as the lender I found that my client contact was decreasing and time spent dealing with paperwork and reports was increasing. Banking should be about customer relationships, not about sales targets and reports, so I began to look for a career path to bring the customer back into focus, as my passion has always been to provide excellence in service.

At the start of 2008 I went into partnership with Cairns Home Loans, to manage the new Atherton Home Loans branch. For me, Atherton Home Loans is about helping the people of Atherton achieve their dreams. Now, I am able to put my six years of bank management and lending experience, coupled with the knowledge and infrastructure that a reputable company like Cairns Home Loans provides, and offer the people of Atherton a dedicated, experienced and customer focused business. I am excited about being able to provide my clients with the most suitable lending solution and aim to set a new benchmark in customer service for Atherton.

Having been through the buying process myself, I understand that purchasing a home can be a stressful time. My job is to guide you through the journey and give you the support you need to make it a stress free and smooth experience.

» Contact Jacqui - jacqui@athertonhomeloans.com.au

Previously I worked in Mareeba at one of the major banks as a Customer Service Specialist. In January 2008 I decided to move to Cairns where I began to do home lending for the same bank. I had been working with the bank for three years and was looking for something more. Not long after moving to Cairns, I met John and took an opportunity to join the team at Cairns Home Loans. I jumped at the chance, as I was looking to join a friendly team where the focus is on providing the best possible customer experience and friendly service. In addition I wanted to work in a relaxing customer focused environment. I was happy to have left what I felt was a sales orientated role to a service orientated role.

My role at Cairns Home Loans is to keep our customers informed on a regular basis from start to finish throughout the home loan process. I want to help the team to make it as simple and stress free for our clients as possible! I also assist with the clients insurance needs, and administrative tasks, ensuring everything runs smoothly.